TERMS OF USE

Introduction

This software is for your personal use and shall not be used for commercial endeavors unless otherwise endorsed or approved by Mandy’s Laundry (“Mandy’s Laundry”) or one of its licensees (each a “Licensee” and together “Licensees”). Mandy’s Laundry and its Licensees have adopted this Terms of Use Agreement (“Agreement”) to notify you of your rights and duties while using this software application and any related websites (“Websites”) (the software application and “Websites” may be referred to herein collectively as the “App”).

If Mandy’s Laundry modifies, amends, or replaces this Agreement, the Effective Date will change at the top of this page. Your use of the App after a change in the Effective Date constitutes your acceptance of any modification, amendment, or replacement.

WASH AND FOLD TERMS 

Using our service, you agree that your clothes are suitable for washing in water, on a normal cycle, and dried using heat in a tumble dryer. We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process.

Our Terms and Conditions Rest assured, your satisfaction is our priority. We treat your laundry as if it were our own; however, we still need to agree to some rules to ensure that there are no misunderstandings about Mandys Laundry LLC (referred to as “we,” “us,” “our,”, or “Mandy’s Laundry”) or your obligations. 

Using our service, you acknowledge and accept the following Terms and Conditions. Wash-and-Fold Laundry Terms Suitability for Laundering By using our service, you agree that your clothes are suitable to be washed in water, on a normal cycle, and dried using heat in a tumble dryer. We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process. 

Lost or Damaged Laundry 

We will do everything we can to avoid damaging your laundry. Unfortunately, there are limitations to what we can do. For example, we don’t have time to check our pockets to see if we have left anything in them. Therefore, we can’t be held responsible if something left in your laundry (like lipstick, chewing gum, or a pen) causes any damage. Similarly, if you call and tell us that you left your favorite bracelet, or anything else, in your pocket, we can’t guarantee that we will find it. Regardless of how gentle, all laundering processes cause normal wear and tear on clothing. As a result, we cannot be responsible for any wear and tear of laundry, including loss of buttons, fading, fatiguing holes, or abrasions. 

Similarly, we reserve the right to decline cleaning any particular piece of laundry if we think that piece would be troublesome. Cleaning and drying laundry also creates other risks. While we are careful, we do not individually examine every garment before placing it in the laundry. Therefore, if something is “dry-clean only” or otherwise unsuitable for 

Common washing and drying techniques, please do not include them in the laundry you give to us. We wash all items of similar color together as our standard procedure. Along the same lines, we can’t be held responsible for the bleeding of colors or shrinking and stretching. Lost Laundry We would love to be able to inventory every piece of laundry you give us. Unfortunately, it is cost-prohibitive for us to do so. As a result, we can’t be held responsible for any lost laundry; we simply have no efficient way of verifying that we received any particular piece of laundry in the first place. Rest assured, though, we carefully track your clothes. For instance, we tag all our bundles with your name, and your clothes are never loose in our facility unless they’re inside a machine, on the folding table, or in their laundry cart waiting to be folded. If you do believe you are missing something from your delivery, please notify us within 24 hours of receiving your clean clothes — we are much more likely to find misplaced laundry if it is reported early. We welcome your business and will use our best efforts to launder all suitable clothing, package and deliver it back to you clean and freshly folded or hung. 

Lost Items 

If we lose your laundry, we will be liable for the full ticket amount regardless of the number or value of the garments. 

Pickup and Devery Times  

We can not guarantee your time slot for delivery or pickup windows. We do guarantee that you will get your laundry back clean.   

• Your satisfaction

Your satisfaction is our priority. We treat your laundry as if it were our own. However, we still need to agree to some rules to ensure that there are no misunderstandings about Mandy’s Laundry Services (referred to as “us”, “we”, “our,” or “Mandy’s Laundry Services”) or your obligations. Using our service, you acknowledge and accept the following terms and conditions.

1. Warranties
   You warrant that you are of sound mind and competent to agree to the terms of this Agreement and your use of the App does not violate any law, regulation, ordinance, statute, or treaty that applies to individuals or other entities located in the jurisdiction in which you live or conduct business.  You further warrant that you are not prohibited from entering into this Agreement by any pre-existing agreement.  If you are accessing or using the App on behalf of a governmental organization, non-governmental organization, or business Mandy’s Laundry, you warrant that you are an authorized agent of said organization or Mandy’s Laundry and that you have the authority to bind the said organization or Mandy’s Laundry LLC to the terms of this Agreement.

2. Your Responsability: In the event of a failure to cancel the scheduled pickup by the designated time, a fee of $25 will be charged. If Mandy’s Laundry driver arrives at the provided address without prior notice of cancellation or notification that the pickup will not occur that day, the charge will apply. This fee is only applicable at the time of pickup and delivery. If the client cancels in the morning or before the driver reaches the pickup location, no charge will be applied.

3. Privacy Policy 

Mandy’s Laundry hereby incorporates its Privacy Policy as if fully restated herein.

1. Ownership of Content and Intellectual Property
   Mandy’s Laundry is the owner of all rights in and to, the App and its associated content, including, but not limited to, copyright rights, trademark rights, patent rights, rights of publicity and privacy, trade secret rights, and any other property or proprietary rights.  The App is subject to copyright and other intellectual property rights under the laws of the United States, foreign states, as well as international treaties, and Mandy’s Laundry provides you with the right to use the App on a limited basis.  You are expressly prohibited from using the App for any purposes not stated in this Agreement.
   Mandy’s Laundry hereby provides you with a limited, non-exclusive, non-assignable, non-sublicensable, revocable license to use the App for its customary and intended purposes.  Use of the App for a purpose outside of its customary and intended purposes or in violation of the terms of this Agreement will result in the immediate termination of this license.  This license is revocable at any time, and any rights not expressly granted herein are reserved to Mandy’s Laundry.
   You are expressly prohibited from reproducing, preparing derivative works of, distributing, performing publicly, displaying publicly, scraping, framing, hacking, reverse engineering, crawling, or aggregating the App, whether in whole or in part, without the prior written consent of Mandy’s Laundry.  This prohibition on crawling or aggregating does not apply to search engines that appropriately comply with Mandy’s Laundry’s robots.txt file.

2. Registered Accounts
   In order to obtain access to additional features or areas of the Website or to purchase Mandy’s Laundry, you may be required to register an account (“Account”). You may only use your Account, and you are expressly prohibited from providing additional parties with access to your Account. In registering an Account, you agree that you will provide Mandy’s Laundry with accurate, compete, relevant, and current information. You are solely responsible for maintaining the security and confidentiality of your username and password and for any access to your Account, whether authorized or unauthorized. In the event your Account is accessed without your authorization, you agree to immediately provide notice to Mandy’s Laundry. By creating an Account, you agree that Mandy’s Laundry may contact you by any available means, including, but not limited to, by email.
   Mandy’s Laundry reserves the right to accept, reject, modify, suspend, or delete any Account at any time within its sole and absolute discretion.
   By agreeing to these Terms of Use, User agrees to allow Mandy’s Laundry to market new products and services to registered accounts. 

3. Acceptable Use of App and Licenses
   Users warrant that any content uploaded or transmitted through Mandy’s Laundry is owned by the user or that such user has the appropriate rights to use the content in such a manner. The copyright of all content uploaded by users is retained by the users.  Users warrant that any use of the App or transmission of content via the App will neither:  (1) violate any term or condition of this Agreement; (2) violate the rights of third parties, including rights of privacy or publicity or intellectual property rights; nor (3) violate any law, statute, regulation, ordinance, or treaty, whether local, state, provincial, national, or international. By uploading or transmitting information using the App, Users expressly waive their rights to publicity and privacy with respect to the content.  

4. Copyright Policy
   You acknowledge and agree that the Website is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act.  Mandy’s Laundry will not be considered a speaker or publisher of any information provided by a third party using the App, regardless of whether the Company chooses to remove, suspend, change, or amend such information.
   The App is protected by copyright, and such rights are owned by Mandy’s Laundry.  Although Mandy’s Laundry does not plan to host user-generated content, in the event that any user of the App uploads or posts information to a public or semi-public area of the App, should such functionality become available, Mandy’s Laundry will expeditiously respond to all duly issued notifications of copyright infringement that are sent to Mandy’s Laundry’s designated copyright agent pursuant to 17 U.S.C. § 512.
   All notices of copyright infringement must contain the following:

   1. The physical or electronic signature of a person authorized to act on behalf of the copyright owner;

   2. Specific identification of the copyrighted works alleged to have been infringed;

   3. The location of the copyrighted works on the Website;

   4. The contact information of the notifying person(s) or Mandy’s Laundry, such as an address, telephone number, fax number, or email address;

   5. A statement that the notifying person(s) or Mandy’s Laundry has a good faith belief that the use of the allegedly infringing content is not authorized by the copyright owner, its agent, or the law; and

   6. Under penalty of perjury, a statement that the information in the notification is accurate and that the notifying person(s) or Mandy’s Laundry is authorized to act on behalf of the copyright owner.

5.  
   Upon receipt of a notice of infringement, Mandy’s Laundry will undertake reasonable steps to contact the poster of the allegedly infringing content so that the poster may issue a counter-notification. All counter-notifications must contain the following:

   1. Identification of the specific materials that have been removed from the Website;

   2. The contact information of the notifying person(s) or Mandy’s Laundry, such as an address, telephone, fax number, or email address;

   3. A statement, under penalty of perjury, that the notifying person(s) or Mandy’s Laundry has a good faith belief that the content was removed as a result of mistake or misidentification;

   4. A statement that the notifying person(s) or Mandy’s Laundry has consented to the jurisdiction of the federal district court in which the notifying person(s) or Mandy’s Laundry address is located or, if outside of the United States, that the notifying person(s) or Mandy’s Laundry has consented to the jurisdiction of the federal courts where your service provider is located;

   5. A statement that the notifying person(s) or Mandy’s Laundry will accept service of process from the notified party; and

   6. The notifying person’s(s) or Mandy’s Laundry physical or electronic signature.

6. All notices of infringement and counter-notifications may be sent to: mandyslaundryca@gmail.com or 818-298-9041

7. Indemnification
   Users agree to hold harmless, defend, and indemnify Mandy’s Laundry from and against any claims, demands, judgments, liabilities, costs, and fees, including attorneys’ fees, arising out of or related to:  (1) the creation or use of an Account; (2) the uploading or transmitting of User-generated content; (3) the violation of any term or condition of this Agreement; (4) the violation of the rights of third parties, including rights of privacy or publicity or intellectual property rights; and (5) the violation of any law, statute, regulation, ordinance, or treaty, whether local, state, provincial, national, or international.  Users’ obligation to defend Mandy’s Laundry will not provide Users with the ability or right to control Mandy’s Laundry’s defense, and Mandy’s Laundry reserves the right to control its defense, including, but not limited to, the choice to litigate or settle and the choice of counsel in its sole discretion.

8. Control of Operations
   Mandy’s Laundry reserves the right to accept, reject, modify, suspend, or delete any User or User-generated content at any time and within its sole and absolute discretion. Mandy’s Laundry reserves the right to modify or discontinue the App or any of its associated services at any time, without notice, and in its sole and absolute discretion.

9. Mandy’s Laundry as Service Provider
   You understand and agree that Mandy’s Laundry provides an App service and takes no responsibility and cannot be held liable or responsible for any communication or conduct entered into by or between users of the App, whether through Accounts or otherwise. Mandy’s Laundry makes no representations or warranties as to the truth or falsity of the description of any user’s communication or representations, the legality, quality, or safety of the services offered through the Website or by a user, or the qualifications associated with any Account, Product, or service, including, but not limited to, warranties of title or non-infringement.
   Although Mandy’s Laundry undertakes commercially reasonable efforts to verify the idMandy’s Laundry of its Account owners, and users, you understand and agree that Mandy’s Laundry cannot be held liable or responsible for any claims, demands, liabilities, damages, awards, judgment, costs, or attorney’s fees arising out of or related to any user’s, Account owner’s, or third party’s failure to:  (1) truthfully or accurately disclose their idMandy’s Laundry or their qualities or qualifications of any product, or services, offered by them; (2) comply with any applicable law, statute, regulation, ordinance, or treaty, whether local, state, national, or international.
   You acknowledge and agree that Mandy’s Laundry is an interactive computer service provider under Section 230 of the Communications Decency Act.  Though Mandy’s Laundry may edit, remove, or control the content displayed through the Website, you agree that Mandy’s Laundry will not be considered an information content provider and will not be held liable for the republication or tortious content created by third parties, whether through the App or otherwise.

10. Acceptable Uses
    You agree that you will not use the App to violate any law, statute, ordinance, regulation, or treaty, to violate the rights of third parties, or for a use outside of the customary and intended purposes of the App.
    Specifically, you are prohibited from:

    1. Transmitting unsolicited commercial email messages through the App or to users of the App;

    2. Imposing a disproportionate load on the App or its server infrastructure or otherwise attempting to interfere with the operation of the App;

    3. Circumventing Mandy’s Laundry’s technological or security protection mechanisms;

    4. Using a robot, spider, scraper, or other automated technology to access the App;

    5. Attempting to gain access to the private data or personal information of a user of the App or a third party;

    6. Posting or transmitting content intended to collect personal or personally identifiable information from users of the App or third parties;

    7. Harassing a user of the App;

    8. Harassing a third party through your use of the App;

    9. Posting or transmitting content that threatens or encourages bodily harm or the destruction of property;

    10. Posting or transmitting content that infringes upon the intellectual property rights of other users of the App or third parties;

    11. Posting or transmitting content that constitutes fraud, an unwanted commercial solicitation, a phishing scam, a pyramid scheme, or a chain letter;

    12. Posting or transmitting any content in violation of 18 U.S.C. § 2257.

11. Payment
    Mandy’s Laundry is a sales platform marketing laundry services, specifically, wash and fold services. Users put in an order, which is paid by credit card or other a related financial instrument transmitted to Mandy’s Laundry or one of its Licensees, which then either picks up the laundry from the User or collects laundry deposited by the User at a set physical address.  Receipts will be generated by the site and sent to Users of the App.
    All payments for services, products, information, or otherwise, offered through the App are non-refundable.  You hereby authorize Mandy’s Laundry’s payment processing agent to charge your credit card (or other approved payment facility) in accordance with Mandy’s Laundry’s billing policy, which shall be displayed on the App.  You further agree to pay all fees and charges on time, and Mandy’s Laundry may terminate or disable your access to the App or your Account if you fail to pay any amount owing to Mandy’s Laundry when due. You agree that you will pay all collection costs, including legal fees incurred by Mandy’s Laundry.  In accordance with Mandy’s Laundry’s billing policy, Mandy’s Laundry may require a membership period of a certain length with payments automatically deducted from Users’ accounts or as otherwise agreed to by Users.
    You agree to pay all applicable taxes or charges imposed by any government Mandy’s Laundry anywhere in the world in connection with your use of the App.  All costs and fees are quoted and payable in United States Dollars, and You acknowledge and agree that Mandy’s Laundry is not responsible for any foreign transaction fees or other fees charged to you by your financial institution or Mandy’s Laundry’s payment processor. You agree that you will not initiate any chargebacks to Mandy’s Laundry unless otherwise authorized by Mandy’s Laundry in writing.  You agree that you will be responsible and required to pay for any costs associated with any chargebacks that you have initiated against Mandy’s Laundry.
    If you dispute the amount or validity of any payments made under this Agreement, you must notify Mandy’s Laundry within ten (10) days of any such dispute.  You understand that your failure to notify Mandy’s Laundry of any dispute within ten (10) days will constitute your express waiver of any claims related to the disputed payment.

1. Third-Party Links
   You acknowledge and agree that the App may contain links to third-party websites that are not owned or controlled by Mandy’s Laundry.  Mandy’s Laundry will not be held liable or responsible for the content of third-party websites, and you are advised to review the terms of use agreements and privacy policies of those websites.

2. Term and Termination
   This Agreement will remain in full force and effect until terminated under the terms of this Agreement.  You may terminate your subscription by notifying Mandy’s Laundry at info@mandyslaundrypickupanddelivery.net in a signed writing stating your intent to terminate.  Mandy’s Laundry may terminate this Agreement without liability at any time, without notice, and for any reason, including but not limited to a violation of a term or condition of this Agreement.

3. Disclaimer of Warranties
   MANDY’S LAUNDRY PROVIDES THE APP ON AN “AS-IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHATABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, TITLE, ACCURACY, OR NON-INFRINGMENT.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.  IF YOU ARE LOCATED IN SUCH A JURISDICTION, YOU ARE ADVISED TO CONSULT WITH AN ATTORNEY TO UNDERSTAND YOUR RIGHTS UNDER THE LAW.  ANY WARRANTY PROVIDED IN CONNECTION WITH THE USE OF THE DEVICE MARKETED HEREUNDER AS THE MANDY’S LAUNDRY SHALL NOT IMPUTE ANY OR AFFECT THIS DISCLAIMER.

4. Limitation of Liability
   MANDY’S LAUNDRY WILL NOT BE HELD LIABLE TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, DAMAGES, JUDGMENTS, LIABILITIES, COSTS, CHARGES, OR FEES, INCLUDING ATTORNEYS’ FEES, WHETHER IN TORT, CONTRACT, PERSONAL INJURY, OR STRICT LIABILITY, INCLUDING, BUT NOT LIMITED TO, INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES, EXEMPLARY DAMAGES, INCIDENTAL DAMAGES, STATUTORY DAMAGES, SPECIAL DAMAGES, OR PUNITIVE DAMAGES, EVEN IF MANDY’S LAUNDRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
   MANDY’S LAUNDRY WILL NOT BE HELD LIABLE OR RESPONSIBLE FOR ANY CONTENT POSTED ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THE CONTENT OF PROJECTS, PRODUCTS, OR REWARDS. MANDY’S LAUNDRY IS A SERVICE PROVIDER AND DOES NOT ASSUME RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DESTRUCTION OF IDMANDY’S LAUNDRY, UNAUTHORIZED ACCESS TO AN ACCOUNT, OR ALTERATION THEREOF.  MANDY’S LAUNDRY RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY TIME AND WITHOUT LIABILITY.

5. Assignment
   You agree that you are prohibited from assigning your rights and obligations under this Agreement. Mandy’s Laundry may assign its rights and obligations under this Agreement at any time, including but not limited to in a sale of the App.

6. Choice of Laws
   This Agreement shall be governed in all respects by the laws of the State of California.  You agree that any claim or dispute you may have against Mandy’s Laundry must be resolved by a court located in Los Angeles County, California.  You agree to submit to the personal jurisdiction of the courts located within Los Angeles County, California for the purpose of litigating all such claims or disputes.

7. Severability
   If any provision of this Agreement is found to be invalid or unenforceable for any reason whatsoever, the remaining provisions will remain valid and unimpaired and will continue in full force and effect.

8. Integration
   This Agreement and its incorporated Privacy and Copyright policies constitute the entire agreement between the parties concerning the use of the App and its associated services. There are no further understandings, agreements, or representations with respect to the subject matter.  You acknowledge and agree that any additional provisions in any communication from you will not bind Mandy’s Laundry.

9. Waiver
   You understand and agree that no term or provision of this Agreement will be deemed to have been waived, and no breach will be deemed to have been consented to unless said waiver or consent is in writing and signed by the party to be charged.

10. Limitation on Actions
    MANDY’S LAUNDRY AND YOU BOTH AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE APP MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. FAILURE TO ASSERT SAID CAUSE OF ACTION WITHIN ONE YEAR WILL PERMANENTLY BAR ANY AND ALL RELIEF.

11. Reservation of Rights
    All rights not expressly granted herein are reserved to Mandy’s Laundr